Privacy Policy

Introduction

This Privacy Policy explains how Zephyr Creative Marketing (operated by Chanchala Kumari as an Independent Sole Trader in the United Kingdom) collects, uses and protects personal information you share when contacting or engaging with the practice.

What information I collect

• Your name, business name and contact details
• Enquiry content and consultation notes
• Payment confirmations (processed by Stripe; card details are never stored by me)
• Basic website analytics

How I use it

• To respond to enquiries and deliver services you've booked
• To send project-related communications
• To fulfil legal and accounting obligations under UK law

Legal basis

Processing is based on your consent, the performance of a contract, or my legitimate interests in operating the practice.

How long I keep it

Client project data is kept for the duration of the engagement and up to six years afterwards to meet UK accounting requirements.

Your rights

You have the right to access, correct, port or request deletion of your personal data, and to complain to the UK Information Commissioner's Office (ICO).

Contact

Email info@zephyrcreativemarketing.co.uk for any privacy request.

Zephyr Creative Marketing is independently owned and operated by Chanchala Kumari as a Sole Trader in the United Kingdom.